![]() Please be aware it may take up to 2 business days to process your request. To register for Amadeus Learning Universe, you must be a current customer of Amadeus Hospitality with an existing subscription to one of our Hospitality products.įor your security, universal domain email addresses including but not limited to Gmail, Yahoo, or Outlook are prohibited.Ĭomplete the following form if you are requesting access to Amadeus Learning Universe for training on a specific Hospitality product. Customer Support is the fastest way to get a response to your question. If you need to know how to perform an action and did not find the assistance you needed under that product’s training or online help, then please contact Customer Support. We appreciate your important feedback and will personally answer your email. Is there a question we haven’t answered about training? Do you have feedback on your personal learning experience?Įach time you complete a course we sometimes offer a survey to gather your feedback, but you may want to say more. To see a demonstration of the EMC, simply click the "View Demo" link on the home page.We want to know about your learning experience I love having the ability to do more sophisticated analysis with real-time information - and doing it online." One RateVIEW user commented, "The flexibility of accessing the EMC to view RateVIEW is outstanding. A London-based client commented, "I like having access to all TravelCLICK products in one place." More than three-quarters of EMC users rated the EMC 'easy to use,' and 'valuable' in terms of its report delivery capability. In a recent survey designed to measure the value of the EMC, users were asked to rate their experience. Clients are able to log-in to the EMC from the home page. Thousands of TravelCLICK clients now use the EMC on a regular basis to view and retrieve their RateVIEW, PHASER and Hotelligence reports. The EMC is a secure, password-protected extranet that enables hoteliers to access, manipulate and archive benchmarking and marketing campaign data on a Web site customized for their hotel. The Electronic Marketing Centre (EMC) is so popular that a new user signs up every 2.5 minutes. The Internet doesn't change basic marketing principles, it just makes them more dynamic." Mainzer, senior VP of Marketing, TravelCLICK. "To achieve results, successful hotels demand evaluation measures from their e-marketing partners, as well as tools that help maximize their control over their business," said Bruce W. ![]() The Savoy also conducts bi-annual audits of rates and rooms showing in all of the GDS systems and completely revised its own Web site to ensure the best rate strategy. Great timing, execution and placement of The Savoy's marketing message on Orbitz was key to their success. The Savoy, a 237-room luxury property in London, achieved the position of the top-producing non-U.S. By marketing and monitoring this sale rate aggressively, The Peninsula Hong Kong was able to refine and adjust their e-marketing messages and strategies so that in periods of high demand, messages focused on selling higher category rooms and in low demand periods, focused on rate.Įurope/Middle East/Africa eMarketer of the Year -The Savoy ![]() ![]() The hotel created an advance-rate sale and promoted it through the GDS and Internet channels. By zeroing in on room and rate information, the hotel made smart changes to their rates while maintaining rate integrity. This 300-room luxury property kicked off their electronic marketing plan for 2002 with a critical audit of all electronic channels. Instead of consistently using net rate distribution of room nights, this hotel utilizes electronic marketing channels to increase demand from corporate, group and transient markets.Īsia/Pacific eMarketer of the Year - The Peninsula Hong Kong The Four Seasons Hotel Boston, the only five-star, five-diamond hotel in Boston, is recognized for excellence in rate and availability strategy combined with effective e-marketing. The Americas eMarketer of the Year - Four Seasons Hotel Boston Loews Hotels was selected as the overall eMarketer of the Year for its superior integration of e-marketing strategies including the deployment of technology, a system-wide re-structure of rates, and well-planned property and corporate GDS and Internet media campaigns. Loews Hotels was selected as the Brand/Chain eMarketer based on the growth of its electronic bookings year over year across 18 properties. Streamline GDS & Internet Rates - Precision Electronic Targeting HSMAI/TravelCLICK eMarketer of the Year - Loews Hotels Each e-marketer winner is the highest performer in their region or category, based on electronic performance and superior marketing strategy. Aggressive pursuit of control over e-commerce - that's the consistent quality TravelCLICK looked for in selecting the HSMAI/ TravelCLICK eMarketer of the Year winners for 2002.
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